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Who we are and what we do

The New England EMS Institute is part of the Elliot Health System, which has over a 116-year history of serving the community and has been instrumental in training hospital and pre-hospital patient care providers. The union of patient care and education creates the ideal environment for pre-hospital medical education. Elliot Health System and the New England EMS Institute have provided EMS educational programs since 1985. During the past 30 years we have educated over 10,000 students. Graduates of our programs have become practitioners and managers with EMS services throughout the country. In 1998 the New England EMS Institute was created at Elliot Health System. This has allowed us to function as a post-secondary educational facility and expand our educational programs.

What we offer

Our EMS educational programs are open for those seeking a career in Emergency Medical Services and to improve their knowledge and skills in rendering care to the sick and injured. Many of our students are choosing a new career or advancing in their present careers, while others come to gain knowledge that will be useful in the care of family and friends.There are three core programs:

  • Emergency Medical Technician

  • Advanced Emergency Medical Technician

  • Paramedic

Emergency Medical Technician

The primary focus of the Emergency Medical Technician is to provide basic emergency medical care and transportation for critical and emergent patients who access the emergency medical system. This individual possesses the basic knowledge and skills necessary to provide patient care and transportation. Emergency Medical Technicians function as part of a comprehensive EMS response, under medical oversight. Emergency Medical Technicians perform interventions with the basic equipment typically found on an ambulance. The Emergency Medical Technician is a link from the scene to the emergency health care system. Educational Requirements: One of the eligibility requirements for licensure at this level requires successful completion of an accredited Emergency Medical Technician course. Students who successfully complete this program are eligible to take the National Registry exam and subsequently apply for state licensure.

Advanced Emergency Medical Technician

The primary focus of the Advanced Emergency Medical Technician is to provide basic and limited advanced emergency medical care and transportation for critical and emergent patients who access the emergency medical system. This individual possesses the basic knowledge and skills necessary to provide patient care and transportation. Advanced Emergency Medical Technicians function as part of a comprehensive EMS response, under medical oversight. Advanced Emergency Medical Technicians perform interventions with the basic and advanced equipment typically found on an ambulance. The Advanced Emergency Medical Technician is a link from the scene to the emergency health care system. Educational Requirements: One of the eligibility requirements for licensure at this level requires successful completion of an accredited Advanced Emergency Medical Technician course.

Paramedic

The Paramedic’s scope of practice includes basic and advanced skills focused on the acute management and transportation of the broad range of patients who access the emergency medical system. This may occur at an emergency scene until transportation resources arrive, from an emergency scene to a health care facility, between health care facilities, or in other health care settings. In some communities, Paramedics provide a large portion of the out-of-hospital care and represent the highest level of out-of-hospital care. In communities that use emergency medical dispatch systems, Paramedics may be part of a tiered response system. In all cases, Paramedics work alongside other EMS and health care professionals as an integral part of the emergency care team. The Paramedic’s scope of practice includes invasive and pharmacological interventions to reduce the morbidity and mortality associated with acute out-of-hospital medical and traumatic emergencies. Emergency care is based on an advanced assessment and the formulation of a field impression. The Paramedic provides care designed to minimize secondary injury and provide comfort to the patient and family while transporting the patient to an appropriate health care facility. The Paramedic has knowledge, skills, and abilities developed by appropriate formal education and training. The Paramedic has the knowledge associated with, and is expected to be competent in, all of the skills of the EMR, EMT, and AEMT. The major difference between the Paramedic and the Advanced Emergency Medical Technician is the ability to perform a broader range of advanced skills. These skills carry a greater risk for the patient if improperly or inappropriately performed, are more difficult to attain and maintain competency in, and require significant background knowledge in basic and applied sciences. The Paramedic is the minimum licensure level for patients requiring the full range of advanced out-of-hospital care. The scope of practice is limited to advanced skills that are effective and can be performed safely in an out-of-hospital setting with medical oversight. The Paramedic transports all emergency patients to an appropriate medical facility. The Paramedic serves as part of an EMS response system, ensuring a progressive increase in the level of assessment and care. The Paramedic may make destination decisions in collaboration with medical oversight. The principal disposition of the patient encounter will result in the direct delivery of the patient to an acute care facility. In addition to emergency response, Paramedics often perform medical transport services of patients requiring care within their scope of practice. New England EMS Institute’s Paramedic Program includes 1,200 hours, with class meetings once a week for 16-months. The Paramedic Program is offered on weekdays to meet the needs of the working EMS professional. The program is nationally accredited and supported by highly trained educational faculty and a Clinical Sites Coordinator dedicated to providing intensive clinical and field rotations. Our students receive extensive training in pre-hospital pharmacology, advanced patient assessment, advanced airway and cardiac management, trauma management, and the pathophysiology of shock. The New England EMS Institute has a partnership with Granite State College and graduates of the Paramedic Program are eligible for 34 college credit hours.

Equal Opportunity Statement

The New England EMS Institute does not discriminate on the basis of age, sex, religion, race, or ethnic group in the administration of its educational policies, admission policies, or other administration programs.

Purpose and Mission

The New England EMS Institute is committed to promoting and delivering the highest quality patient care and educational experiences in order to prepare competent entry-level Paramedics in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains. It is through the combined resources of community, clinical, and administrative support coupled with a dedication to learning that the New England EMS Institute serves the community.

Vision

We provide an excellent and cost efficient adult learning environment with educational programs that improve pre-hospital care and promote unity between pre-hospital and hospital staff. Our graduates become the leaders in their field.

Goals

  • Provide an excellent adult-learning environment.

  • Provide cost-efficient education.

  • Provide educational programs that improve pre-hospital care.

  • Support an environment that promotes unity between pre-hospital and hospital staff.

  • Graduate EMS professionals who will become the leaders in their field. 

School Policies and Regulations

Leave: A student may request a leave of absence from the EMT, Advanced EMT, or Paramedic Program. A leave of absence will only be granted when documentation is submitted to the Manager attesting to a medical or family emergency, or military activation. An approved leave of absence will allow the student to re-apply to the following program. Tuition paid will be credited to the following program. In certain circumstances, a tuition adjustment may be required. A student is required to have maintained satisfactory academic and clinical standards to be eligible for the leave of absence.

Class and Clinical Absences: NEEMSI Programs require active participation from each student. This participation applies equally to all phases of the program, including didactic, clinical, and field experiences. Students are required to attend 100% of didactic, clinical, and field experiences. Absence from a scheduled class is not allowed. Make-up hours will be coordinated by the EMS Educator or the Clinical Coordinator. 

Tardiness and Leaving Early: Tardiness of more than fifteen (15) minutes or leaving early will constitute three hours of absence time.

Make-Up Work: Make-up work will be allowed for an absence within seven days and when scheduled by the Course Coordinator. A missed quiz or exam must be completed during regular office hours or student hours, as set by the Course Coordinator. 

Standards for Progress Required of the Student: Successful completion of each program requires a minimum final grade of eighty percent (80%). In programs with multiple semesters, or modules, an eighty percent (80%) average is required to advance to the next semester or module. 

Credit for Previous Training and Certification: Credit for previous training and certification will be based upon guidelines of the National Registry of Emergency Medical Technicians and the New Hampshire Department of Safety, Bureau of EMS. The Manager, Course Coordinator, and Medical Manager will review requests for credit of previous experience or certification/license on an individual basis 

Transfer Credits: The New England EMS Institute grants credits for all of our initial EMS education programs: EMT, AEMT, and Paramedic. Consult the school you are considering transferring to for credit transfer requirements.

Student Conduct: Guidelines for student conduct are to ensure that students conduct themselves in a manner that is consistent with the mission and philosophy of the New England EMS Institute. The following are student standards of conduct:

  • Students shall treat instructors, faculty, and classmates with respect and courtesy.

  • Due to the clinical environment and HIPAA regulations, total patient confidentiality is expected.

  • Pagers, cell phones, and portable radios are to be silenced in classrooms.

  • No student will be on duty or respond to calls while attending class.

Harassment: The New England EMS Institute will neither condone nor permit unwelcome verbal, nonverbal, or physical conduct based on sex, race, age, national origin, disability, or religion (including, but not limited to, jokes, sexual advances, requests for sexual favors, or display of sexually suggestive objects or pictures) by any student or faculty.

Student Grievance Guidelines:  

In the event that a disciplinary or corrective action is to be initiated for a student, the Course Coordinator will give an oral warning at which time the student will be counseled to correct the behavior or action.

In the event that remediation does not correct the student’s action within the 3 day time frame designated, the student will receive a written warning and will be counseled regarding the possibility of removal from the classroom or clinical activities; thereby resulting in a failure of the course. 

If continuation of the behavior occurs after the written warning, the student may be dismissed from the program.

The Manager reserves the right to go directly to written warnings and/or dismissal if the violation is of a serious nature.

Any student has the right to appeal the decision of the Course Coordinator and will be given a Grievance Report Form. Following completion, the Grievance Report Form is to be mailed to the New England EMS Institute Manager within 30 days of the disciplinary action to warrant arbitration.

Any student receiving disciplinary action may appeal the decision to the New England EMS Institute Manager. A grievance may ultimately be brought to the Program Advisory Board. The decision of the Program Advisory Board is final.

Any student suspended or in the appeal process will be immediately withdrawn from clinical rotations pending the outcome of the appeal process.

Complaint Process: Any student who has a complaint should approach their instructor.  If the instructor achieves no satisfactory resolution within five calendar days, then the student may submit the complaint in writing to the Director via email: [email protected]. If the complaint process at the school is completed and found to be in favor of the school, the student may then contact the Office of Career School Licensing, Department of Education, 101 Pleasant St, Concord NH 03301, or (603) 27106443 or https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx

Smoke Free Environment: Smoking is prohibited within corporate owned or leased buildings and on all corporate grounds, including entrances to corporate buildings, with the single exception of designated outdoor smoking areas.

Weapons Policy: There is no weapons policy covering all patients, staff, students, and visitors. Off duty police, security officers, and others that may have a legal right to carry weapons are required to safely store that weapon in their vehicle or with security prior to class, practical, or clinical rotations. 

Accreditation and Licensing

The Paramedic Program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP). 

The New England EMS Institute is licensed by the New Hampshire Higher Education Commission. 

Facilities and Equipment

New England EMS Institute is located a short distance from the main campus of Elliot Hospital. Our 8,100 square foot location provides for more space to accommodate our expanding programs. We offer ample accessible parking, large classroom with adjoining lab and practice space, an enlarged multi-media room, internet access, student lounge, and administrative offices. Our state-of the-art lab and patient simulation equipment provides students with opportunities to practice on both adult and pediatric skills. Highlights include; IV cannulation, EKG monitoring and 12 lead interpretation, cardiac defibrillation/cardioversion/external pacing, advanced airway procedures including endotracheal and surgical airway, chest decompression, intraosseous access and infusion, and a wide range of medication administration. Our newest addition, the SimMan® Essential offers comprehensive clinical functionality to teach the core skills of airway, breathing, cardiac, and circulation management for our students. We can provide realistic and engaging scenario based simulation to challenge and evaluate critical thinking and clinical decision-making skills.

Specific Objectives

Upon completion of an EMS program, each student will have demonstrated an ability to comprehend, apply, analyze, and evaluate information relevant to the course completed. 

Upon completion of a program for National Registry certification, students will have demonstrated technical proficiency in all skills necessary to fulfill the Department of Transportation and the State of New Hampshire curriculum guidelines.

School Calendar

The school year is divided into the following trimesters:

Fall: September – December

Spring: January – April

Summer: May – August

Enrollment is open and ongoing. Students may enroll for any program throughout the year.

School Holidays

The following are recognized school holidays:

  • New Year’s Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving

  • Christmas

Student Services

Veterans Education Benefits: U.S. military veterans may be eligible for educational benefits. Contact the Program Coordinator for details and application(s). 

Student Library: Use of the multimedia room is open to all students during regularly scheduled classes or by appointment. The multimedia room houses a collection of books and periodicals pertaining to EMS, adult and pediatric injuries, cardiology, trauma, and system development. It also provides access to MS Professional Office, the Internet, and the Elliot Health System Intranet including Hospital online Library resources.

Method of Payment: Personal checks, Visa, MasterCard, American Express, and Discover credit cards are accepted. Course deposit is due prior to the first class. Personal checks will not be accepted for final payment. For payment plans contact the Program Coordinator.

Student Health Requirements

All students are expected to maintain a health insurance policy. Any student engaging in a clinical rotation inside or outside the hospital is required to present evidence of the following prior to participating in a clinical rotation:

I. TB test: Must be a Mantoux (PPD) – within six (6) months prior to the start of the first clinical rotation.

II.   Rubeola (measles) and Rubella (German measles): proof of immunity may be documented in two ways:

A. A positive titer to Rubeola and a positive titer to Rubella;

B. Proof of two (2) immunizations to Rubeola or MMR, and proof of immunization to Rubella or MMR vaccine.

III. Hepatitis B vaccination.

IV. Students who have not had chicken pox must notify the Course Coordinator and/ or the Clinical Sites Coordinator.

V. Current influenza vaccination

Refund Policy

Students who cancel before the course start date may exchange their tuition for a certificate to attend another course or a tuition refund lass a $150 non-refundable registration fee. Students who withdraw after the course begins will receive no refund. Please note, all refunds shall be paid within 30 days upon written notification from a student of cancellation or withdrawal and students receiving benefits from federal programs shall be subject to federal refund policies, rules and regulations.

Non-Refundable Registration Fee

EMT Basic

$150

Advanced EMT

$150

Paramedic

$150

CICP

$150

Notice of Withdrawl

A school shall require that notice of withdrawal be in writing, but shall not require a specific manner of delivery.

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