The New England EMS Institute is part of the Elliot Health System, which has over a 116-year history of serving the community and has been instrumental in training hospital and pre-hospital patient care providers. The union of patient care and education creates the ideal environment for pre-hospital medical education. Elliot Health System and the New England EMS Institute have provided EMS educational programs since 1985. During the past 30 years we have educated over 10,000 students. Graduates of our programs have become practitioners and managers with EMS services throughout the country. In 1998 the New England EMS Institute was created at Elliot Health System. This has allowed us to function as a post-secondary educational facility and expand our educational programs.
Our EMS educational programs are open for those seeking a career in Emergency Medical Services and to improve their knowledge and skills in rendering care to the sick and injured. Many of our students are choosing a new career or advancing in their present careers, while others come to gain knowledge that will be useful in the care of family and friends.There are three core programs:
Emergency Medical Technician
Advanced Emergency Medical Technician
Paramedic
The primary focus of the Emergency Medical Technician is to provide basic emergency medical care and transportation for critical and emergent patients who access the emergency medical system. This individual possesses the basic knowledge and skills necessary to provide patient care and transportation. Emergency Medical Technicians function as part of a comprehensive EMS response, under medical oversight. Emergency Medical Technicians perform interventions with the basic equipment typically found on an ambulance. The Emergency Medical Technician is a link from the scene to the emergency health care system. Educational Requirements: One of the eligibility requirements for licensure at this level requires successful completion of an accredited Emergency Medical Technician course. Students who successfully complete this program are eligible to take the National Registry exam and subsequently apply for state licensure.
The primary focus of the Advanced Emergency Medical Technician is to provide basic and limited advanced emergency medical care and transportation for critical and emergent patients who access the emergency medical system. This individual possesses the basic knowledge and skills necessary to provide patient care and transportation. Advanced Emergency Medical Technicians function as part of a comprehensive EMS response, under medical oversight. Advanced Emergency Medical Technicians perform interventions with the basic and advanced equipment typically found on an ambulance. The Advanced Emergency Medical Technician is a link from the scene to the emergency health care system. Educational Requirements: One of the eligibility requirements for licensure at this level requires successful completion of an accredited Advanced Emergency Medical Technician course.
The Paramedic’s scope of practice includes basic and advanced skills focused on the acute management and transportation of the broad range of patients who access the emergency medical system. This may occur at an emergency scene until transportation resources arrive, from an emergency scene to a health care facility, between health care facilities, or in other health care settings. In some communities, Paramedics provide a large portion of the out-of-hospital care and represent the highest level of out-of-hospital care. In communities that use emergency medical dispatch systems, Paramedics may be part of a tiered response system. In all cases, Paramedics work alongside other EMS and health care professionals as an integral part of the emergency care team. The Paramedic’s scope of practice includes invasive and pharmacological interventions to reduce the morbidity and mortality associated with acute out-of-hospital medical and traumatic emergencies. Emergency care is based on an advanced assessment and the formulation of a field impression. The Paramedic provides care designed to minimize secondary injury and provide comfort to the patient and family while transporting the patient to an appropriate health care facility. The Paramedic has knowledge, skills, and abilities developed by appropriate formal education and training. The Paramedic has the knowledge associated with, and is expected to be competent in, all of the skills of the EMR, EMT, and AEMT. The major difference between the Paramedic and the Advanced Emergency Medical Technician is the ability to perform a broader range of advanced skills. These skills carry a greater risk for the patient if improperly or inappropriately performed, are more difficult to attain and maintain competency in, and require significant background knowledge in basic and applied sciences. The Paramedic is the minimum licensure level for patients requiring the full range of advanced out-of-hospital care. The scope of practice is limited to advanced skills that are effective and can be performed safely in an out-of-hospital setting with medical oversight. The Paramedic transports all emergency patients to an appropriate medical facility. The Paramedic serves as part of an EMS response system, ensuring a progressive increase in the level of assessment and care. The Paramedic may make destination decisions in collaboration with medical oversight. The principal disposition of the patient encounter will result in the direct delivery of the patient to an acute care facility. In addition to emergency response, Paramedics often perform medical transport services of patients requiring care within their scope of practice. New England EMS Institute’s Paramedic Program includes 1,200 hours, with class meetings once a week for 16-months. The Paramedic Program is offered on weekdays to meet the needs of the working EMS professional. The program is nationally accredited and supported by highly trained educational faculty and a Clinical Sites Coordinator dedicated to providing intensive clinical and field rotations. Our students receive extensive training in pre-hospital pharmacology, advanced patient assessment, advanced airway and cardiac management, trauma management, and the pathophysiology of shock. The New England EMS Institute has a partnership with Granite State College and graduates of the Paramedic Program are eligible for 34 college credit hours.
The New England EMS Institute does not discriminate on the basis of age, sex, religion, race, or ethnic group in the administration of its educational policies, admission policies, or other administration programs.
The New England EMS Institute is committed to promoting and delivering the highest quality patient care and educational experiences in order to prepare competent entry-level Paramedics in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains. It is through the combined resources of community, clinical, and administrative support coupled with a dedication to learning that the New England EMS Institute serves the community.
We provide an excellent and cost efficient adult learning environment with educational programs that improve pre-hospital care and promote unity between pre-hospital and hospital staff. Our graduates become the leaders in their field.
Provide an excellent adult-learning environment.
Provide cost-efficient education.
Provide educational programs that improve pre-hospital care.
Support an environment that promotes unity between pre-hospital and hospital staff.
Graduate EMS professionals who will become the leaders in their field.
To prepare competent entry-level Paramedics in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains with or without exit points at the Advanced Emergency Medical Technician and/or Emergency Medical Technician, and/or Emergency Medical Responder levels.
Leave: A student may request a leave of absence from the EMT, Advanced EMT, or Paramedic Program. A leave of absence will only be granted when documentation is submitted to the Manager attesting to a medical or family emergency, or military activation. An approved leave of absence will allow the student to re-apply to the following program. Tuition paid will be credited to the following program. In certain circumstances, a tuition adjustment may be required. A student is required to have maintained satisfactory academic and clinical standards to be eligible for the leave of absence.
Class and Clinical Absences: NEEMSI Programs require active participation from each student. This participation applies equally to all phases of the program, including didactic, clinical, and field experiences. Students are required to attend 100% of didactic, clinical, and field experiences. Absence from a scheduled class is not allowed. Make-up hours will be coordinated by the EMS Educator or the Clinical Coordinator.
Tardiness and Leaving Early: Tardiness of more than fifteen (15) minutes or leaving early will constitute three hours of absence time.
Make-Up Work: Make-up work will be allowed for an absence within seven days and when scheduled by the Course Coordinator. A missed quiz or exam must be completed during regular office hours or student hours, as set by the Course Coordinator.
Standards for Progress Required of the Student: Successful completion of each program requires a minimum final grade of eighty percent (80%). In programs with multiple semesters, or modules, an eighty percent (80%) average is required to advance to the next semester or module.
Credit for Previous Training and Certification: Credit for previous training and certification will be based upon guidelines of the National Registry of Emergency Medical Technicians and the New Hampshire Department of Safety, Bureau of EMS. The Manager, Course Coordinator, and Medical Manager will review requests for credit of previous experience or certification/license on an individual basis
Transfer Credits: The New England EMS Institute grants credits for all of our initial EMS education programs: EMT, AEMT, and Paramedic. Consult the school you are considering transferring to for credit transfer requirements.
Student Conduct: Guidelines for student conduct are to ensure that students conduct themselves in a manner that is consistent with the mission and philosophy of the New England EMS Institute. The following are student standards of conduct:
Students shall treat instructors, faculty, and classmates with respect and courtesy.
Due to the clinical environment and HIPAA regulations, total patient confidentiality is expected.
Pagers, cell phones, and portable radios are to be silenced in classrooms.
No student will be on duty or respond to calls while attending class.
Harassment: The New England EMS Institute will neither condone nor permit unwelcome verbal, nonverbal, or physical conduct based on sex, race, age, national origin, disability, or religion (including, but not limited to, jokes, sexual advances, requests for sexual favors, or display of sexually suggestive objects or pictures) by any student or faculty.
Student Grievance Guidelines:
In the event that a disciplinary or corrective action is to be initiated for a student, the Course Coordinator will give an oral warning at which time the student will be counseled to correct the behavior or action.
In the event that remediation does not correct the student’s action within the 3 day time frame designated, the student will receive a written warning and will be counseled regarding the possibility of removal from the classroom or clinical activities; thereby resulting in a failure of the course.
If continuation of the behavior occurs after the written warning, the student may be dismissed from the program.
The Manager reserves the right to go directly to written warnings and/or dismissal if the violation is of a serious nature.
Any student has the right to appeal the decision of the Course Coordinator and will be given a Grievance Report Form. Following completion, the Grievance Report Form is to be mailed to the New England EMS Institute Manager within 30 days of the disciplinary action to warrant arbitration.
Any student receiving disciplinary action may appeal the decision to the New England EMS Institute Manager. A grievance may ultimately be brought to the Program Advisory Board. The decision of the Program Advisory Board is final.
Any student suspended or in the appeal process will be immediately withdrawn from clinical rotations pending the outcome of the appeal process.
Complaint Process: Any student who has a complaint should approach their instructor. If the instructor achieves no satisfactory resolution within five calendar days, then the student may submit the complaint in writing to the Director via email: MKelley@Elliot-hs.org. If the complaint process at the school is completed and found to be in favor of the school, the student may then contact the Office of Career School Licensing, Department of Education, 101 Pleasant St, Concord NH 03301, or (603) 271 6443 or https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx.
Smoke Free Environment: Smoking is prohibited within corporate owned or leased buildings and on all corporate grounds, including entrances to corporate buildings, with the single exception of designated outdoor smoking areas.
Weapons Policy: There is no weapons policy covering all patients, staff, students, and visitors. Off duty police, security officers, and others that may have a legal right to carry weapons are required to safely store that weapon in their vehicle or with security prior to class, practical, or clinical rotations.
The Paramedic Program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP).
The New England EMS Institute is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP).
Commission on Accreditation of Allied Health Education Programs
727-210-2350 www.caahep.org
Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions
214-703-8445 www.coaemsp.org
The New England EMS Institute is licensed by the New Hampshire Higher Education Commission.
New England EMS Institute is located a short distance from the main campus of Elliot Hospital. Our 8,100 square foot location provides for more space to accommodate our expanding programs. We offer ample accessible parking, large classroom with adjoining lab and practice space, an enlarged multi-media room, internet access, student lounge, and administrative offices. Our state-of the-art lab and patient simulation equipment provides students with opportunities to practice on both adult and pediatric skills. Highlights include; IV cannulation, EKG monitoring and 12 lead interpretation, cardiac defibrillation/cardioversion/external pacing, advanced airway procedures including endotracheal and surgical airway, chest decompression, intraosseous access and infusion, and a wide range of medication administration. Our newest addition, the SimMan® Essential offers comprehensive clinical functionality to teach the core skills of airway, breathing, cardiac, and circulation management for our students. We can provide realistic and engaging scenario based simulation to challenge and evaluate critical thinking and clinical decision-making skills.
Upon completion of an EMS program, each student will have demonstrated an ability to comprehend, apply, analyze, and evaluate information relevant to the course completed.
Upon completion of a program for National Registry certification, students will have demonstrated technical proficiency in all skills necessary to fulfill the Department of Transportation and the State of New Hampshire curriculum guidelines.
The school year is divided into the following trimesters:
Fall: September – December
Spring: January – April
Summer: May – August
Enrollment is open and ongoing. Students may enroll for any program throughout the year.
The academic calendar and course syllabus are found as a supplement to the catalog. The year is broken down into Spring (January – April), Summer (May – August) and Fall (September to December) terms. Paramedic programs starts on a rotation and generally start 2-3 months after the end of the previous program.
The following are recognized school holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas
The following are recognized school holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas
Veterans Education Benefits: U.S. military veterans may be eligible for educational benefits. Contact the Program Coordinator for details and application(s).
Student Library: Use of the multimedia room is open to all students during regularly scheduled classes or by appointment. The multimedia room houses a collection of books and periodicals pertaining to EMS, adult and pediatric injuries, cardiology, trauma, and system development. It also provides access to MS Professional Office, the Internet, and the Elliot Health System Intranet including Hospital online Library resources.
Method of Payment: Personal checks, Visa, MasterCard, American Express, and Discover credit cards are accepted. Course deposit is due prior to the first class. Personal checks will not be accepted for final payment. For payment plans contact the Program Coordinator.
All students are expected to maintain a health insurance policy. Any student engaging in a clinical rotation inside or outside the hospital is required to present evidence of the following prior to participating in a clinical rotation:
I. TB test: Must be a Mantoux (PPD) – within six (6) months prior to the start of the first clinical rotation.
II. Rubeola (measles) and Rubella (German measles): proof of immunity may be documented in two ways:
A. A positive titer to Rubeola and a positive titer to Rubella;
B. Proof of two (2) immunizations to Rubeola or MMR, and proof of immunization to Rubella or MMR vaccine.
III. Hepatitis B vaccination.
IV. Students who have not had chicken pox must notify the Course Coordinator and/ or the Clinical Sites Coordinator.
V. Current influenza vaccination
Tuition Payment:
Regardless of the funding source, students must meet their financial obligations of the program. Tuition is due prior to the start of the program.
In the event a student is unable to meet the financial obligation at the start of the program, the student will request in writing to be placed into a payment plan. A student may enter a payment plan with a signed promissory note filed with the Program Manager or designee prior to the start of class. Students who fail to meet the requirements of the promissory note are subject to dismissal from the program and/or legal action.
Students in the EMT, AEMT or CICP programs must have their tuition paid off in full by their midterm exam (or mid-point of class) in order to take the exam. Students in a paramedic program must have their tuition paid in full in order to take their final exam.
Cancellation Refunds:
A student wishing to cancel an enrollment or withdraw from a program must do so in writing to the Program Coordinator and/or Program Manager. Email is the preferred method.
All monies, minus the non-refundable deposit, will be refunded if the student cancels/withdraws within three (3rd) business days after accepting admission and making an initial payment.
EMT/AEMT/CICP:
Amount refunded to student after:
Prior to the first day of class
100% (less non-refundable deposit) If the withdraw occurs within x week of the start of the program:
The first week
75%
The second week
50%
The third week and beyond
0%
Paramedic:
Amount refunded to student after:
Prior to the first day of class
100% (less non-refundable deposit) If the withdraw occurs within x week of the start of the program:
The first week
80%
The second week
60%
The Third week
40%
The Fourth week
20%
The fifth week and beyond
0%
Textbooks, vendor access codes, uniform items and other third-party costs are non-refundable by New England EMS Institute and students should contact those vendors as applicable.
Withdrawal Refunds:
All programs: Withdrawal after the week listed above will result in no refund and forfeiture of all monies paid.
Dismissal Refunds:
All program: Dismissal from the program for academic and non-academic reasons will result in no refund and forfeiture of all monies paid.
Refunds for Classes Cancelled:
All monies will be refunded within 30 calendar days of the scheduled start date if NEEMSI cancels the class or if a class is postponed and a student can no longer attend.
New Hampshire law requires the following notice regarding tuition payment:
Pursuant to Hedc 304.01(e):
(1) All refunds shall be paid within 30 days upon written notification from a student of cancellation or withdrawal; and
(2) Students receiving benefits from federal programs shall be subject to federal refund policies, rules and regulations
RSA 361-B:2 Notice:
Any student may cancel this transaction at any time prior to midnight of the third business day after the date of this transaction.
EMT Basic | $150 |
Advanced EMT | $150 |
Paramedic | $150 |
CICP | $150 |
PURPOSE: To define the means by which a student may withdraw from a program or transfer to a subsequent program.
POLICY STATEMENT: The New England EMS Institute wants to ensure that students can actively participate in their program and be able to devote the time and resources needed to be successful in that program. There are times when students are faced with challenges outside of the classroom that affects their ability to adequately complete the enrolled program. In the event a student feels they cannot continue with their program, NEEMSI will make an effort to reenroll the student in another program.
DEFINITIONS:
Withdrawal: A student voluntarily removes themselves from the program and does not continue.
Transfer: Moving from an enrolled program to a subsequent program.
PROCEDURE:
Withdrawal:
Withdrawal is student-initiated which may occurs for a variety of conditions, but not as a means to prevent low or failing grades. Students may voluntarily withdraw from the program if they are in good academic standing and have no disciplinary actions being taken against them.
A student must request a withdrawal in writing (e-mail preferred) to the program manager. The program manager may counsel the student on options that the student may have regarding transferring programs or financial options.
Students who withdraw and are approved by the program manager will be marked as “withdrawal” in their record.
Transfer:
Students may request transfer to a subsequent program for a variety of reasons, but not as a means to prevent low or failing grades. Students may voluntarily transfer to another program if they are in good academic standing and have no disciplinary actions being taken against them.
For paramedic students that transfers to another program, they will be required to restart at a minimum the module they transferred from. For example, if a student is in module 4 for several weeks, they must enter the next program prior to the start of module 4, regardless of their current progress or grades. Grades from the previous program’s modules will be entered into the gradebook. Students who transfer to another program are not eligible for the NEEMSI Honor Roll and if they were previously on academic probation will not be able to have an additional probationary period in the new program.
A student must request a transfer in writing (e-mail preferred) to the program manager. The program manager may counsel the student on options that the student may have regarding transferring programs or financial options.
It is at the discretion of the program manager on where the student may start in a program after a transfer. Careful consideration with the previous instructor and medical director to ensure the success of the student.
Joshua Arevalo | Program Manager | |
Danielle Mackey | Program Coordinator | |
Josh McCullough | Clinical Coordinator | |
Brett Murray, MD | Medical Director |
All students will be required to attend a clinical orientation with the clinical coordinator prior to the start of clinical rotations.
Platinum Planner shall be used to document all clinical skills, assessment and hours.
EMT:
EMT students may start clinical rotations after competency has been achieved in patient assessment.
Advanced EMT:
AEMT students may start clinical rotations after competency has been achieved in patient assessment, airway skills, medication administration and intravenous access.
Paramedic:
Paramedic students may start clinical rotations upon successful completion of module 3. Skills may be performed throughout clinical after competency has been met in class or laboratory. Paramedic skills parallel course content and psychomotor skills required by NREMT, NHBEMS, MAOEMS and CoAEMSP.
Students must maintain a mimimum grade average of 80% to pariticpate in clinical rotations or have been approved for academic probation. If a student is in danger of failure for the module, the program manager or designee may place the student on a clinical hold in order to focus the student on academics.
PURPOSE: To provide guidance for admissions to the various programs offered by the New England EMS Institute.
POLICY STATEMENT: The New England EMS Institute admissions criteria is based on the spirit of equality, justice and individual rights. NEEMSI will admit students whose educational needs can be met from the resources provide to it without prejudice and whose admission will not significantly distract from the needs of other students.
The New England EMS Institute will not discriminate in its admission to the school on any of the following: race, color, religion or creed, national origin or ancestry, sex (including gender, pregnancy, sexual orientation and gender identity), physical or mental disability, veteran status or citizenship.
DEFINITIONS: N/A.
PROCEDURE:
1. Prospective students must complete enrollment application either online or paper. Applications must include all required documentation and the non-refundable application fee to be accepted. If the application is incomplete, a representative from NEEMSI will contact the student.
2. Prospective students will receive confirmation of their enrollment in the program and/or confirmation of the receipt of their application with addition instructions if applicable.
3. Once the application and registration processes are complete, students will be sent an acceptance to their respective program with instructions for starting and submittal of tuition.
4. In the event of there being more applications to the program than space available, a waiting list of students will be established. Students on the waiting list will be contacted as space becomes available.
5. All applications received after the closing date may be considered and decided upon by the Program Manager and the Program Coordinator.
Transfer Credits from Outside Institutions: NEEMSI does not provide credits are part of our curriculum. Credits earned in outside organizations will not be utilized as part of the students’ education at NEEMSI as our programs are certificate programs.
Credit for Experiential Learning: NEEMSI does not provide credit for experiential learning as part of our curriculum. All students must complete the didactic portion of our programs completely.
Advanced Placement: NEEMSI does not provide an advanced placement as part of our curriculum. All students must complete the didactic portion of our programs completely.
Clinical Credit for Experiential Learning/Advanced Placement: NEEMSI may provide credit within the clinical portion of programs. Students must complete all required clinical hours, however, adjustments to the hourly breakdown may be adjusted based upon previous experience. For example, an emergency department RN that completes a paramedic program may have emergency department hours adjusted into other areas of the hospital or into field internship hours. Students will however complete all in-hospital skills and assessment requirements. Students may request this through the clinical coordinator and must be approved by the program manager and medical director.
Cumulative Grade: A combination of all exam, quizzes, modules, laboratory and homework grades to total 100%.
Semester: EMT and AEMT programs are divided into two (2) semesters. The first semester is from the first day of the program until the completion of the midterm exam. The second semester is considered the point after the midterm until the end of the program.
Module: Paramedic programs are divided into nine (9) modules. Each module coincides with a didactic component of group materials.
PROCEDURE:
EMT and AEMT Program:
• Cumulative grading breakdown: Exams 40%, Quizzes 40%, Homework 10%, Practical 10%
• At the mid-term exam, students must have a cumulative average of greater than 75% to proceed with the program. Students who fail to meet the cumulative average will be academically dismissed from the program.
• At the end of the second semester, students must have a cumulative average of 80% or greater after the final exam in order to complete the program. Individuals who fail to meet the cumulative average will be academically dismissed from the program.
• The final practical exam is administered into accordance with the National Registry and/or State of New Hampshire guidelines.
• In order to be eligible for National Registry cognitive exam and the National Registry/Bureau of EMS psychomotor exam, students must successfully pass the course psychomotor exam and have an overall grade of 80% or higher.
Paramedic Program:
• Cumulative grading breakdown to be calculated at the end of Modules 1 through 8: Exams 40%, Chapter Quizzes 25%, Pharmacology Quizzes 20%, Laboratory 10%, Homework/Pop Quizzes 5%. Module 9 consists of the final cognitive and practical exams.
• The paramedic student must obtain an overall grade of 80% or higher in each module to progress to the next module or be approved for Academic Probation (see Academic Probation policy).
• The paramedic student must also obtain a passing grade of 80% or higher at each pharmacology checkpoint to progress to the next program module or be approved for Academic Probation (see policy).
o Pharmacology checkpoints will coincide with the end of modules 4, 6, and 8. These grades will be calculated as the cumulative average of the paramedic pharmacology quizzes taken since the beginning of the course.
• Midterm and final written exams are administered one time, and there are no retakes allowed. Extenuating circumstances will be handled in conjunction with the course instructor, program manager and the medical director.
• The student’s grade for the paramedic laboratory section is based on a pass/clinical hold scoring system. A pass grade will count as a 100% for the lab portfolio portion of the overall course module grade. A student receives a “pass” by completing all objectives with a minimal competency. The student will receive a “clinical hold” for incomplete objectives or failure to attain the minimum competencies of individual skills.
o While a student is on “clinical hold” the student will not be eligible to participate in any clinical shifts. The student must meet clinical competencies with the Medical Director to clear a “clinical hold” status. This will be scheduled at the discretion of the clinical coordinator and medical director.
• Students must complete clinical rotations with a minimum competency, hours and skill achievement. If a student does not complete the desired competencies, hours or skills prior to the final exam they will be dismissed from the program. This is a pass or fail section of the program.
• The final practical exam will be administered with the same structure and rules set in place by the National Registry of Emergency Medical Technicians. For full details visit www.nremt.org.
o Candidates are eligible to retest four or less skills when taking a full attempt of the psychomotor examination. Candidates are eligible for two retest attempts of the four or less skills failed. If offered, only one retest attempt may be completed
on the same day. Candidates who fail five or more skills have failed the entire psychomotor examination.
• Honor Roll: The New England EMS Institute recognizes Paramedic graduates for consummate academic excellence. To earn inclusion on New England EMS Institute’s Honor Roll a graduating student’s cumulative grade average for cognitive courses will be a minimum of 94.0%. Graduates attaining this honor will be formally recognized during the graduation ceremony.
New England EMS Institute (NEEMSI) values the professional conduct of its students and staff. NEEMSI has policies which establish professional and educational standards for student and staff conduct. Should a student or staff member fail to meet these standards, NEEMSI will communicate to the student or staff person in a professional manner and provide counseling where possible. In cases where the conduct is of a serious nature, a student may be dismissed from the program immediately. Students will have a right to appeal this process through an established procedure. Staff members who do not adhere to the Code of Conduct or Elliot Essentials may be referred to Human Resources.
STUDENT PROCEDURE: All students will be informed of the grievance process to be utilized if a student does not meet program guidelines, policies, or accepted practices.
In the event disciplinary or corrective action is to be initiated for a student, the EMS Educator will give an oral warning at which time the student will be counseled in remediation of the behavior or act that necessitated the corrective action (if applicable).
In the event the remediation does not correct the student’s action within the time frame designated, the student will receive a written warning and will be counseled regarding the possibility of removal from classroom or clinical activities, thereby resulting in a failure of the course. If continuation of the behavior occurs after the written warning, the student will be immediately dismissed from the program. The Manager reserves the right to go directly to written warnings and/or dismissal if the violation is of serious nature.
Any student receiving disciplinary action may appeal the decision to the Manager of NEEMSI.
Any student wishing to appeal a decision will be given a grievance report form. Following completion, the grievance report form is to be mailed (electronic is acceptable) to the Manager of NEEMSI. A grievance report form must be received within 30 days of disciplinary action to warrant an appeal. During the appeal process, participation in clinical activity is immediately suspended pending the outcome of the appeal process.
A student may appeal the decision of the Manager of NEEMSI to the Advisory Board. At least three members of the NEEMSI Advisory Board and the NEEMSI Medical Director must be in attendance for any grievances that are appealed to the Advisory Board.
Details of any disciplinary action and/or appeals will be confidentially maintained in the NEEMSI administration office.
Student records and transcripts are stored digitally as well as on location at 1050 Holt Ave, Unit 5, Manchester, NH. Students may request transcripts by visiting https://neemsi.org/transcript-request.